Frequently Asked Questions

What documents are required to apply?

To complete a rental application, you'll need:

• Government-issued photo ID (driver's license, state ID, or passport)
• Proof of income (pay stubs, employment letter, or tax returns)
• Rental history with previous landlord contact information
• Personal or professional references
• Social Security Number for credit and background check

Learn more about our complete rental application process.

Do you allow pets?

Many of our Fort Worth rental properties are pet-friendly! Pet policies vary by property and may include:

• Breed restrictions (some properties)
• Size limits (typically under 50 lbs)
• Number of pets allowed
• Pet deposit (usually $200-$500 per pet)
• Monthly pet rent ($25-$50 per pet)

Contact us about specific properties to confirm their pet policy.

How long are lease terms?

Standard lease terms are typically 12 months. We may offer flexibility on lease length depending on the property and circumstances. Some options include:

• 12-month leases (most common)
• 6-month leases (limited availability, may have higher rent)
• Month-to-month (after initial lease term, subject to approval)

What are the income requirements?

Generally, your monthly income should be at least 3 times the monthly rent. For example:

• $1,200/month rent = $3,600/month minimum income
• $1,500/month rent = $4,500/month minimum income
• $2,000/month rent = $6,000/month minimum income

Income can be verified through pay stubs, bank statements, or employment letters.

Do you run credit and background checks?

Yes, we conduct standard credit and background checks as part of the application process. We look for:

• Satisfactory credit history
• No recent evictions
• Clean criminal background
• Positive rental history

Each application is reviewed individually. If you have concerns about your credit, contact us to discuss options like co-signers.

What is the security deposit?

Security deposits typically equal one month's rent but may vary based on:

• Credit score
• Rental history
• Property type
• Landlord requirements

Security deposits are refundable at the end of your lease, minus any deductions for damages beyond normal wear and tear.

How do I pay rent?

Rent payment options include:

• Online payment portal - Most convenient, available 24/7
• In-office - During business hours (Mon-Fri, 8:30 AM - 5:00 PM)
• Check or money order - Mailed or dropped off

Rent is due on the 1st of each month. Late fees may apply per your lease agreement.

What fees do I pay upfront?

Move-in costs typically include:

• First month's rent - Due before move-in
• Security deposit - Usually one month's rent
• Application fee - Non-refundable, covers screening costs
• Pet deposit - If applicable

Who is responsible for maintenance?

Maintenance responsibilities are outlined in your lease agreement:

• Landlord: Major repairs, HVAC, plumbing, electrical, structural issues
• Tenant: Minor repairs, routine maintenance, keeping property clean

How do I report maintenance issues?

To report maintenance needs:

• Call our office: (817) 246-4646
• Email: genejr@gtatx.com
• Emergency repairs: Call emergency number provided in your lease

Who pays for utilities?

Typically, tenants are responsible for all utilities including:

• Electric
• Gas
• Water/sewer/trash
• Internet/cable

Some properties may include certain utilities. Check the listing or ask during your showing.

How do I schedule a showing?

Contact us to schedule a property showing:

• Phone: (817) 246-4646
• Email: genejr@gtatx.com
• Hours: Monday-Friday, 8:30 AM - 5:00 PM

We'll arrange a convenient time to tour the property and answer your questions.

How long does approval take?

Applications are typically processed within 1-3 business days after we receive:

• Completed application
• All required documents
• Application fee payment

We'll contact you as soon as your application is reviewed.